Did you drop your iPhone 5 in water or some other liquid?
If your iPhone 5 is water damaged (or damaged by some other type of liquid) then you need this service. We would like to clarify the details of our iPhone water damage cleaning service before you order so that you can have all of the information you need before making the decision as to whether or not we can help you.
What are you getting from us?
When an iPhone or other iDevice gets wet there are a multitude of things that can go wrong, so we start off by using our regular iPhone diagnostic methods like swapping the battery or dock connector. We try a lot of other things as well, but those are a few examples. If we find that it is a simple hardware exchange the cost of the water damage cleaning service is applied to that repair and we ship your phone back to you fixed.
If we find that it is not a simple hardware exchange, we start the iPhone water damage cleaning process by pulling the motherboard out of the device, removing the heat shields, and proceed to scrub the board down with various solutions. Once that is done we let the board soak in more chemicals for a minimum of 12 hours. After the soak, the board is removed from the chemical solution and set to naturally dry. Usually after this process we are able to get the device to function again.
If that does not work, we run the board through our ultrasonic cleaner. This cleaner coupled with a low foaming detergent is highly effective in cleaning corrosion and other residues from the motherboard.
All of these processes are repeated as many times as necessary until we are able to revive the device. Sometimes we have to get Our iPhone motherboard repair technicians involved. They are proficient in iPhone repairs at the motherboard level, and our motherboard solering diagnostic is included in this service option.
We are one of the only companies in the field that have "gone this far down into the rabbit hole" with motherboard level repairs sometimes needed in cases of iPhone water damage. If we do find that your iPhone 4s needs motherboard work, we will communicate all of our finding with you as they surface.
Without boring you with anymore lengthy details, there is about an 85% chance we can save your phone by our math.
You are in good hands!
We know how important it is to have these devices back and working order after any unexpected loss to water or other liquids, but be patient with us, this process usually takes a minimum of 48 hours, sometimes longer if necessary.
Our trained repair technicians have been exposed to every type of damage an iPhone could possibly suffer. We have done hundreds, if not thousands of iPhone and iPad repairs, and iPhone water damage repairs are among the most common services utilized through our mail in options.
Want to do this repair yourself?
What we do here is not something that most people can do, but you can help us before you send your phone in. We recommend that you remove the back plate, remove the battery and THEN put it in rice. In order to remove the back plate of an iPhone 4 you have to remove the two screws found on the bottom of the phone. The iPhone 5 devices have what is called the pentalobe screw. You can remove them with a very very small flat head screw driver. Be careful, the heads of the screws will strip easily. After removing the back plate, you will also need to remove the phillips head screw connecting the battery to the motherboard. Once that screw is removed, pop the battery tab from the connector on the motherboard so there is no power running through the phone. Putting a fully assembled device in a bag of rice does nothing but leave moisture trapped inside of your iPhone.
It is the mineral deposits left behind when the liquid dries that causes the damage / corrosion. If you feel comfortable removing the board then it’s a good idea to get it away from the battery. If you are not comfortable doing any of these things yourself, get it here ASAP – the sooner the better. We have saved hundreds of water damaged iPhones that did not get here right away, but getting it in fast is defiantly the best idea.
A few things you should know about our iPhone repair services:
We take our work very seriously because we know how important these devices are to our customers. It may not be something that needs to be said, but we will say it anyway, fixing your iPhone is our number one goal and we value your business. If you have any questions about the services we offer or need help using any part of our site please let us know. You can click here to contact us or give us a call via the toll free number listed at the top of our homepage.
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